Version 1.1 · Last Updated: 19 September 2026
These Terms & Conditions ("Terms") govern your access to and use of the PlusOne mobile application, website, and related services ("Platform") operated by PlusOne Technologies Pvt. Ltd. ("PlusOne", "Company", "we", "us", or "our").
By registering, accessing, browsing, or using PlusOne, you acknowledge that you have read, understood, and agreed to these Terms.
PlusOne is a human connection and companion-booking platform that enables users to discover, communicate with, and book verified companions for permitted social activities, events, outings, and experiences.
PlusOne acts as a technology platform facilitating connections between users and companions. Unless expressly stated otherwise, PlusOne is not the employer, agent, partner, or representative of any companion registered on the Platform.
You must:
PlusOne may refuse registration, suspend, or terminate an account where eligibility requirements are not satisfied.
Users may be required to provide information including:
You are responsible for ensuring that the information provided is accurate and current.
You must not:
Individuals wishing to provide companion services may register through the Platform.
Companions may be required to complete:
Identity verification on PlusOne is performed by Digio, an India-based identity-verification and eSign provider, using Aadhaar offline/DigiLocker verification, a live selfie face match, and Aadhaar eSign for agreements. PlusOne stores only the verification reference, the last four digits of your Aadhaar number, your verified name and date of birth, and the face-match result; Aadhaar and selfie images are not stored by PlusOne. See the Privacy Policy for details.
Verification does not constitute an absolute guarantee regarding a person's conduct, character, qualifications, or suitability.
Companions are responsible for complying with applicable laws and these Terms.
Companion services available through PlusOne may include lawful social and recreational activities such as:
Services must remain within the scope permitted by applicable law and PlusOne's policies.
PlusOne strictly prohibits the use of the Platform for:
A booking, payment, message, profile, or communication that violates these Terms may be cancelled or removed without prior notice.
Accounts involved in serious violations may be permanently suspended or reported to appropriate authorities where legally required or appropriate.
Users may:
A booking becomes confirmed only when the Platform indicates that the booking has been successfully confirmed.
Where payment is required, payments may be processed through third-party payment service providers.
The displayed amount may include:
The applicable price will be displayed before confirmation wherever reasonably practicable.
PlusOne may deduct applicable platform commissions, fees, taxes, refunds, adjustments, or other permitted amounts from transactions.
Cancellation and refund eligibility will depend on the applicable booking, cancellation policy, timing, and circumstances.
PlusOne may provide different cancellation rules for different services or bookings. See the Refund & Cancellation Policy.
Refunds, where applicable, may be processed through the original payment method or another permitted method.
Processing times may depend on the relevant payment provider or banking institution.
Eligible companions may receive payments for successfully completed bookings after deduction of applicable platform fees, taxes, refunds, chargebacks, and other permitted adjustments.
Companions are responsible for complying with their own applicable tax and legal obligations.
PlusOne does not guarantee any minimum income, number of bookings, or earnings.
PlusOne may charge a commission or service fee for facilitating transactions through the Platform.
Applicable charges and rates may be communicated through the Platform, companion agreement, or applicable commercial terms.
PlusOne may modify its fee structure prospectively by providing appropriate notice.
PlusOne may provide messaging, calling, notifications, or other communication functionality.
Users must communicate respectfully and lawfully.
The following are prohibited:
PlusOne may restrict communication features where misuse is detected.
Users should exercise reasonable caution when meeting another person.
For initial meetings, users are encouraged to:
PlusOne may provide safety, reporting, verification, emergency-support, or monitoring features, but no technology platform can guarantee complete safety.
Certain Platform features may use location information to provide:
Users may control location permissions through their device settings, although disabling location services may affect certain Platform features.
Users may submit reviews and ratings after eligible interactions or bookings.
Reviews must be:
Users must not submit fake reviews, manipulate ratings, threaten others to obtain favourable reviews, or use reviews to harass another person.
PlusOne may remove reviews that violate its policies or applicable law.
Users may submit photographs, biographies, reviews, messages, descriptions, and other content ("User Content").
You retain ownership of your User Content.
By submitting User Content, you grant PlusOne a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display, and process such content solely as reasonably necessary to operate, improve, secure, and promote the Platform, subject to applicable privacy laws and your account settings.
You must have the necessary rights and permissions to submit the content.
The PlusOne name, logo, icon, designs, software, interface, trademarks, graphics, text, databases, and other Platform materials are owned by or licensed to PlusOne Technologies Pvt. Ltd.
You may not:
PlusOne may provide AI-powered features including recommendations, activity suggestions, matching assistance, booking assistance, and conversational features.
AI-generated information is provided for assistance and convenience and may occasionally be inaccurate or incomplete.
Users remain responsible for decisions they make based on AI-generated information.
The Platform may integrate third-party services including:
Third-party services may be governed by their own terms and privacy policies.
You agree not to:
PlusOne may suspend, restrict, or terminate an account where it reasonably believes that:
Where appropriate, users may be provided an opportunity to appeal a decision.
Termination does not eliminate obligations that accrued before termination.
PlusOne provides a technology platform for facilitating connections and bookings.
To the maximum extent permitted by applicable law, PlusOne does not guarantee:
Users are responsible for exercising reasonable judgement when interacting with others.
To the maximum extent permitted by applicable law, PlusOne Technologies Pvt. Ltd. shall not be liable for indirect, incidental, special, consequential, or punitive losses arising from use of the Platform.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
To the extent permitted by applicable law, you agree to indemnify and hold harmless PlusOne Technologies Pvt. Ltd., its directors, officers, employees, contractors, and affiliates from claims, losses, liabilities, damages, and expenses arising from:
Your use of the Platform is also governed by the PlusOne Privacy Policy, which explains how personal information is collected, used, stored, processed, and protected.
PlusOne processes your personal data as a Data Fiduciary under the Digital Personal Data Protection Act, 2023. The Privacy Policy sets out the purposes of processing, the separate consents you can give or withdraw at any time, how long we keep data, and how to access, correct, or delete your data. For any personal-data request or complaint, contact the Grievance Officer named in Section 28; we respond within 45 days, after which you may approach the Data Protection Board of India.
PlusOne may update these Terms from time to time.
Updated Terms may be published through the Platform with an updated "Last Updated" date.
Your continued use of the Platform after the updated Terms become effective constitutes acceptance of the revised Terms, subject to applicable law.
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, disputes shall be subject to the jurisdiction of the competent courts having jurisdiction over Bengaluru, Karnataka, India.
Users may contact PlusOne regarding complaints, safety concerns, privacy matters, account issues, or other grievances through the designated support and grievance channels provided within the Platform.
Grievance Officer:
Name: Manikanta
Designation: Director
Email: manisbk0@gmail.com
Address: HSR Layout, Bengaluru, Karnataka, India
Phone: +91 84317 55621
PlusOne will process grievances in accordance with applicable law and its internal grievance procedures.
For questions regarding these Terms:
PlusOne Technologies Pvt. Ltd.
Bengaluru, Karnataka, India
Email: support@plusoneapp.in
By clicking "I Agree", creating an account, making a booking, registering as a companion, or otherwise using PlusOne, you confirm that you have read, understood, and agreed to these Terms & Conditions.